Jobs Today
22
▲ 4 emergency
On-Time Rate
96%
▲ since smart dispatch
Maintenance Plans
318
▲ 12 this month
Revenue · June
$74.2k
▲ 16%
Today's dispatch board
Map view| Tech | Job | Type | ETA | Status |
|---|---|---|---|---|
| JM J. Mercer | 14 Birch Ln | AC repair | 9:15 | En route |
| DP D. Park | Maple Apts | Plumbing | 10:00 | On site |
| AL A. Lund | 8 Oak Ct | Tune-up | 11:30 | Scheduled |
| RG R. Gentry | Dwntwn office | No heat | ASAP | Emergency |
| SK S. Khan | 22 Pine St | Water heater | 1:00 | Scheduled |
AI Assistant
Emergency auto-routedGentry was closest — rerouted, customer texted ETA
41 maintenance remindersAnnual tune-ups due — booking links sent
8 review requests sentAvg rating up to 4.9★ this month
Revenue — last 6 months
Jan
Feb
Mar
Apr
May
Jun
Active Jobs
22
4 emergency
Techs On Shift
9
2 available now
Avg Response
38m
▼ from 1h 20m
Unassigned
3
auto-routing
Live dispatch queue
+ New job| Job # | Customer | Address | Type | Tech | Window | Status |
|---|---|---|---|---|---|---|
| #4471 | Downtown Office LLC | Dwntwn office | No heat | R. Gentry | ASAP | Emergency |
| #4470 | Helen Marsh | 14 Birch Ln | AC repair | J. Mercer | 9–11 | En route |
| #4469 | Maple Apartments | Maple Apts | Plumbing | D. Park | 10–12 | On site |
| #4468 | Owen Bell | 8 Oak Ct | Tune-up | A. Lund | 11–1 | Scheduled |
| #4467 | Priya Rao | 22 Pine St | Water heater | S. Khan | 1–3 | Scheduled |
| #4466 | Grant Fields | 5 Cedar Way | Drain clog | — | 2–4 | Unassigned |
| #4465 | Sunrise Cafe | 90 Main St | Walk-in cooler | — | 3–5 | Unassigned |
AI suggestionMercer finishes Birch Ln by 10:45 — closest to the Cedar Way clog. Auto-assign to hit the 2–4 window?
AssignBooked This Week
118
▲ 14
Online Bookings
63%
self-serve
Open Slots
7
next 3 days
No-Show Rate
2.4%
▼ from 9%
Week of June 22
Today| Tech | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| J. Mercer HVAC | Birch Ln | Tune-ups ×3 | Oak Ct | Open | Maple Apts |
| D. Park Plumbing | Maple Apts | Pine St | Pine St | Cedar Way | Open |
| A. Lund HVAC | Tune-ups ×4 | Tune-ups ×4 | Cafe cooler | Tune-ups ×3 | Tune-ups ×3 |
| R. Gentry On-call | Emergencies | Emergencies | Emergencies | Emergencies | Emergencies |
AI suggestionMercer has a Thursday gap. 6 tune-up plans are due this week — batch them to fill the day and cut a truck roll.
ApplyActive Plans
318
▲ 12 this month
Monthly Recurring
$14.2k
▲ 6%
Renewal Rate
89%
▲ 5%
Due This Month
41
reminders sent
Plan tiers
Recurring maintenance memberships
Comfort — $19/mo1 tune-up/yr + priority booking
186
Comfort Plus — $34/mo2 tune-ups + 10% off repairs
98
Total Care — $59/moHVAC + plumbing + no diagnostic fees
34
Due for service
Send all remindersAnnual tune-ups coming due — AI booking links
Helen MarshComfort Plus · AC due Jun 28
Reminder sentOwen BellComfort · furnace due Jul 2
Reminder sentPriya RaoTotal Care · booked Jun 25
BookedTotal Customers
2,847
▲ 34 this month
On a Plan
318
11% of base
Avg Lifetime Value
$3.9k
▲ $420
Reviews
4.9★
612 total
Customers
+ Add customer| Customer | Location | Plan | Jobs | Lifetime value | Last service |
|---|---|---|---|---|---|
| HM Helen Marsh | 14 Birch Ln | Comfort Plus | 9 | $6,420 | Jun 20 |
| MA Maple Apartments | Maple Apts | Total Care | 31 | $28,900 | Jun 22 |
| OB Owen Bell | 8 Oak Ct | Comfort | 4 | $2,180 | Jun 12 |
| PR Priya Rao | 22 Pine St | Total Care | 7 | $5,640 | Jun 21 |
| SC Sunrise Cafe | 90 Main St | None | 2 | $1,340 | May 30 |
| GF Grant Fields | 5 Cedar Way | None | 1 | $310 | New |
Revenue · YTD
$486k
▲ 19% vs last yr
Avg Ticket
$412
▲ $38
Jobs Completed
1,180
▲ 8%
First-Time Fix
94%
▲ 6 pts
Revenue by month
ExportJan
Feb
Mar
Apr
May
Jun
Revenue by service
Last 12 months
HVAC repair + install
$214k
Plumbing
$148k
Maintenance plans
$104k
Emergency service
$66k
Lead source performance
| Source | Leads | Booked | Book rate | Revenue | Cost / lead |
|---|---|---|---|---|---|
| Google / web | 412 | 198 | 48% | $204k | $28 |
| Repeat + plans | 318 | 281 | 88% | $168k | $0 |
| Referrals | 144 | 92 | 64% | $88k | $0 |
| Meta ads | 206 | 61 | 30% | $52k | $34 |